Why did I receive an error about reaching my monthly budget limit in HokieAI?


Introduction

To help ensure equitable and sustainable access to HokieAI resources, every user is assigned a monthly limit to use in the OneChat interface. Limits are used to manage consumption across the platform and help maintain a consistent experience for all users. Understanding how limits work can help you plan your usage and determine when additional access may be needed.

Explanation

All HokieAI users are assigned a monthly usage limit to use within the OneChat interface when their account is created. This limit represents the amount of platform usage available during a given month. You can monitor your usage in the upper right corner of the interface. There, you will see your usage indicated as a percentage of your limit for the month. 

When you exceed your limit for the month, you will see the following message, "You have reached your monthly budget limit, your limit will be reset on <date>."

Key things to know:

  • Limits are applied to every user of the platform
  • Limits reset automatically on the first day of each month
  • Unused limit from one month does not carry over to the next month
  • As you use HokieAI services, your available limit decreases based on resource consumption

If you would like to increase this limit, you can put in a request at HokieAI Request Monthly Limit Increase. Increases are temporary and subject to review and approval.

  • Increases are only approved if you have met or exceeded 85% of your current quota. Therefore, we recommend not submitting the request until you have reached 85% usage.
  • Increases are approved with proper justification to help us understand usage of the service. Therefore, we recommend providing details about your usage when you request your increase.
  • Increases for employees last until the end of the fiscal year, June 30th
  • Increases for students last until the end of the current semester