Virginia Tech Google Workspace (GW) services are provided to retirees with a retirement date on or before June 1, 2023. If you wish to learn about services for retirees after June 1, 2023, see this article. The following article contains

• Overview of services
• How to access the services
• How to find training on the services
• Where to find information on the cost of services
• Eligibility Requirements
• What happens after eligibility is lost
• What if they have multiple relationships with Virginia Tech
• What to do if they cannot access their services

Overview

Retirees receive the following in Google Workspace.

* Additional storage cannot be allocated

Additional Google Workspace apps include:

Access

• The Google Workspace services listed above can be accessed at www.google.com.

Training

• LinkedIn Learning via OneCampus (requires signing in with their Virginia Tech username and password)
• Division of IT Knowledge Base articles for Google Workspace
• TLOS’s (Technology-enhanced Learning and Online Strategies) Professional Development Network (PDN)

Cost

There is no cost to the retiree for services.

Eligibility

Services are granted when an employee receives the VT-EMPLOYEE-RETIREE or VT-EMPLOYEE-EMERITUS affiliation if their retiree date is on or before June 1, 2023. If their retiree date is after June 1, 2023, they are a retiree within Microsoft 365. More information about affiliations can be found in the article, Understanding Virginia Tech Affiliations. A retiree can view their affiliations within the IT Account Manager.

Loss of Eligibility

You need to use your account to keep it active: We recommend that you log into your VT Gmail account using your web browser at least once a month. This ensures that Google will continue to report your account as active. If you become inactive (representing six months of no use), your account will be deprovisioned and you will lose your email and files. This data cannot be recovered.

If a retiree chooses to decline their retiree email and storage benefit, then they can put in a request at VT Retiree Email and Storage Benefit.

Upon loss of eligibility or declination of service, if they have no other relationship with the university, such as employee, student, or alumni, then

• Their VT Google Account will be deleted.
• They will no longer have email with Virginia Tech or a vt.edu address.
• They will lose the ability to collaborate on any items shared with their VT Google account.
• They will lose the ability to use their VT Google account to authenticate with third-party software or websites.
• No notifications or grace period will be provided.
• Their email and files will not be exported or migrated for them.
• They will lose Google Play purchases and YouTube content associated with the VT Google account.
• This is not reversible and deleted data is not recoverable.

Eligibility with Multiple Affiliations

If a retiree has multiple relationships with the university in addition to retiree, such as employee, alum, or student, they may be entitled to additional services or retain services after loss of retiree eligibility.  Visit our Knowledge Base article called Understanding Storage and Services for Google and Microsoft Based on Constituent Groups for more details.

Troubleshooting

If a retiree loses access to GW services and believes this to be in error, there are steps that they can take.

1. Verify they have one of the affiliations listed above (affiliations can also be viewed in the IT Account Manager).
2. If their affiliations are correct, contact 4help.