Assigning a MAC Address to the Zoom Phone system in the NI&S Portal


1. In the NI&S Portal, click on Services / Service Inventory in the sidebar



2. At the top of the page, search for the user or the phone number (area code + prefix + line number (ex. 540-231-1234).



3. Select the service description of Zoom Phone User



4. Scroll down and click the toggle button to the right of Physical Phone



5. Click + Add


6. Enter the phone MAC address (found on the back of the phone). You can click + Add below the MAC address box  to add additional phones. Be sure that each MAC address has been registered with NI&S before entering. 



7. Click Save.