Introduction
To assign a MAC address to a Zoom Phone, follow the instructions below.
Instructions
- In the Network Infrastructure & Services (NI&S) Portal, click Services / Service Inventory in the sidebar.
![Image of the above instructions](/sys_attachment.do?sys_id=0a75e59b1bb106d063110f66624bcbdd)
- At the top of the page, search for the person or the phone number (area code + prefix + line number (ex. 540-231-1234)).
![Image of the above instructions](/sys_attachment.do?sys_id=0275e59b1bb106d063110f66624bcbd6)
- Select the service description of Zoom Phone User.
![Image of the above instructions](/sys_attachment.do?sys_id=5275299b1bb106d063110f66624bcb0e)
- Scroll down and click the toggle to the right of Physical Phone.
![Image of the above instructions](/sys_attachment.do?sys_id=d675299b1bb106d063110f66624bcb17)
- Click + Add.
![Image of the above instructions](/sys_attachment.do?sys_id=5e75299b1bb106d063110f66624bcb11)
- Enter the phone MAC address (found on the back of the phone). You can click + Add below the MAC address text box to add additional phones. Be sure that each MAC address has been registered with NI&S before entering.
![Image of the above instructions](/sys_attachment.do?sys_id=0e75e59b1bb106d063110f66624bcbd9)
- Click Save.
![Image of the above instructions](/sys_attachment.do?sys_id=da75299b1bb106d063110f66624bcb13)