Welcomes You Back to Campus!

Answers to your computing questions are available at 4Help.vt.edu, 24 hours/7 days a week.

If you do not have internet access call 4Help at 540-231-4357.

Tips for an easy return to campus this fall:

 

Resetting VT Username (PID) Passphrase: Changing or Resetting My Password

 

Resetting VT Hokies ID (PID) Passphrase: Hokies Password Reset

• Suppressing Student Account information will replace Hokies ID (but not PID) with AnonID
• Hokies ID is used to sign in to Office, Outlook, Exchange Mail
• PID is used to sign in to Google Mail, Canvas, onecampus.vt.edu, and most VT-related sites
• When resetting the PID passphrase users can choose to unify PID and Hokies passphrases

 

Connecting to the Internet:

• Join the “eduroam” wireless network with your VT email (PID@vt.edu) and your network password.
• Your network password consists of 16 characters and three dashes: (UYWO-IOON-DICL-QWAZ).
• Enter the entire passphrase, including dashes but careful to avoid a blank space at the end.

 

Finding your Network Password:

• Go to onecampus.vt.edu and sign in with your VT Username and password/passphrase.
• Search for “Manage Accounts”. 
• Under “Network Access” click “Network Password” to view your network password or generate a new one.

 

Two-Factor Authentication:

4Help recommends enrolling a second two-factor authentication device with Duo Mobile in case your primary device fails.

If your primary device is temporarily lost, broken, fails, or is left at home, call 4Help at 540-231-4357 for assistance.

If you do not have a smart device to enroll, consider purchasing a security token from Software Distribution or Hokie Centric.

One-time use passcodes can be printed at any time for access to your account. 

Print One-Time Use Passcodes:

• Go to onecampus.vt.edu Search for “Manage Accounts”.
• Sign in with your VT Username and password/ passphrase
• Under “2-Factor Account” click on “Print Passcodes”
• Click “Generate” to print your backup codes. These ten codes are one-time use codes.

 

Software for Students

Microsoft Office: Once you’ve accepted your license agreement, follow these instructions for installation:

• Go to https://network.software.vt.edu/
• Sign in with your VT Username and your passphrase
• Click on “Microsoft Office Software”.
• Select “Microsoft Office 365 Students” Read and accept the terms.
• Click on “Installation Instruction” and follow the provided instructions.
• Alternatively, users can sign in to my.office365.vt.edu with their Hokies ID and passphrase and click "Install Apps" at the top right.

 

Additional Software: 

• Major-specific software will be billed the same as tuition and can be signed for beginning the week of move-in.
• For additional information on any software needs please visit https://itpals.vt.edu/.

 

NEW this Fall: 

 

Google Service Changes at Virginia Tech: https://it.vt.edu/projects/google-changes.html

TikTok, WeChat apps no longer permitted on university networks or devices: https://it.vt.edu/projects/app-restrictions.html