Kaltura is the cloud-based video management system behind My Media and Media Gallery, which are Canvas LTI tools. Note that:

• Kaltura appears in some places in My Media and Media Gallery and in the company's documentation and user guides.
• Course Gallery is how you access Media Gallery in Canvas. 

The Kaltura Video App for Canvas User Guide has full instructions on using My Media and Media Gallery. The instructions here are specific to Virginia Tech. To see other Kaltura topics, please click on the guide for your role:

• Video Content Management - Using My Media and Media Gallery (for Instructors)
• Video Content Management - Using My Media and Media Gallery (for Students)

Contents

• Updating Comment Settings
• Commenting on Videos
• Displaying Comments
• Replying to Comments
• Deleting Comments
• Getting Help

Updating Comment Settings

Comments are enabled by default on Media Gallery videos. To disable comments, 

1. In Media Gallery, click on Settings, then Edit. 
   
2. Next to Options, clear the check box next to Enable comments in Media Gallery and Save. 
   

Comments are private by default to a single Media Gallery. If you add the same video to another course's Media Gallery, the comments don't go with it. To change that: 

1. In Media Gallery, click the edit icon. 
   
2. Next to Options, clear the check box next to Keep comments private to Media Gallery and Save. 
   

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Commenting on Videos

1. In My Media or Media Gallery, click a media thumbnail or title to go to the video.
2. In the Comments tab under the media player, enter a comment in the Add a Comment text box and click Add.
3. Your comment is displayed in the Comments tab.
   

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Displaying Comments

1. In My Media or Media Gallery, click a media thumbnail or title to go to the video.
2. If comments were entered, they are displayed in the Comments area under the media metadata.
   
   • When a limited number of comments are displayed, click Load more comments to display additional comments.

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Replying to Comments

1. In My Media or Media Gallery, click a media thumbnail or title to go to the video.
2. In the Comments tab under the media player, hover over a comment and click Reply.
3. In the Add a Comment text box, enter a reply and click Add.
   
4. Your reply is displayed under the comment.

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Deleting Comments

• You added the comment or reply.
• You are the media owner.

Deleting a comment also deletes replies to the comment.

To delete a comment:

1. In My Media or Media Gallery, click a media thumbnail or title to go to the video.
2. In the Comments tab under the media player, hover over a comment or reply and click Delete.
3. Click Yes to confirm deletion.
   

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Getting Help

For instructions on resolving common issues with Kaltura, please click on the guide for your role: 

• Video Content Management - Troubleshooting My Media and Media Gallery (for Instructors)
• Video Content Management - Troubleshooting My Media and Media Gallery (for Students)

If you need help with My Media, Media Gallery, or Kaltura in general: 

• Watch videos on using Kaltura on the Kaltura Video Hub. 
• Search for topics in the Kaltura Knowledge Base. 
• See the Kaltura Video App for Canvas User Guide.

If you still have questions: 

• For Kaltura in Canvas or at video.vt.edu, go to the 4Help Portal, log in, and click Get Help. Specify where you are having the issue and include the video name, ID, and/or URL if applicable.
• For questions about intellectual property, contact your department chair or the University Council. 

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