Student Response System - How to Use iClicker Cloud (for Instructors)


Introduction

Using iClicker in large classes increases student attendance and interaction. 

  • Students use iClicker remotes or their mobile devices to answer quiz and survey questions during class. 
  • Instructors can save responses to their computers or on the cloud.
  • Instructors can import or sync grades with Canvas. 

iClicker is one of two real-time student response systems at Virginia Tech. The other is Top Hat. To see an overview of iClicker, see Student Response System - How to Use iClickers (for Instructors)

This article covers iClicker Cloud instructions. For iClicker Classic instructions, see Student Response System - How to Use iClicker Classic (for Instructors).

For student instructions, see Student Response System - How to Use iClickers (for Students).

Contents

Instructions

Setting Up an iClicker Cloud Account 

  1. Go to the iClicker website.
  2. Click Create an Account ➜ Instructor.
  3. Enter your information, check off the privacy notice and terms of use, and click Create.
    1. Your iClicker Cloud account will be separate from your Virginia Tech PID accounts, like Canvas and OneCampus. 
    2. Set your username to your Virginia Tech email address.
    3. Create your own password. 

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Downloading the iClicker Cloud Software

  1. Go to Download iClicker Cloud.
  2. Click Windows or Mac based on your OS.

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  3. You might be asked if you have administrator privileges on the computer. If you don't, you can't install iClicker Cloud. Please contact your departmental IT support group. 
  4. The download will start and you will be redirected to the below instructions on how to install and run iClicker Cloud: 
  5. Run the installer file and wizard. 

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Creating an iClicker Cloud Course

  1. Start the iClicker Cloud app on your computer.
  2. Sign in to your iClicker Cloud account. 

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  3. Click + New Course.

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  4. Fill out your course information. We suggest:
    • Using Canvas Course Name (same as the SIS ID). Log into Canvas, go to the course, click Settings, and look next to Course Name. 
    • Setting the Course ID to the Course Name. 
    • Filling in as many course details as possible. 

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  5. Click Create.
  6. Your course will appear on the iClicker Cloud Courses screen.

You can also create a course from iClicker Cloud online: 

  1. Sign into iClicker Cloud Online. 
  2. Click Create New Course.
  3. Fill in your course information and click Create.
  4. Your course will appear on the Courses page.

Choosing iClicker Cloud Settings

You can only access class settings in iClicker Cloud online, not through the iClicker Cloud app.

Screensharing

iClicker Cloud will share your screen by default. 

To change screen share settings:  

  1. Sign into iClicker Cloud Online. 
  2. Click your course.
  3. Click Settings on the left-hand menu. 
  4. On the settings screen, go to the Polling tab and choose your Sharing setting. Save. 

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Polling Devices

iClicker Cloud allows polling with mobile devices and remotes by default.

To change polling settings: 

  1. Sign into iClicker Cloud Online. 
  2. Click your course.
  3. Click Settings on the left-hand menu. 
  4. Click the Devices tab and choose your student response devices.
  5. Save.

Integrating iClicker Cloud with Canvas

Please note: the setting up process for iClicker Cloud Sync has changed. The iClicker Cloud Sync tab is no longer an option on the Canvas course navigation menu. Instead, you'll start from the iClicker website.

To integrate iClicker Cloud and Canvas, please follow the directions at Instructor Guide: iClicker Cloud Roster & Grade Sync with Canvas.

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Requesting a Base Station

If you allow students to use a physical iClicker remote instead of the iClicker Student app, you'll need to request a base station from TLOS.

  1. Go to the 4Help Portal, click Get Help. Write that you're requesting an iClicker base station from TLOS. TLOS will respond on the incident.
  2. Schedule a pick up for the base station with TLOS via your incident.
  3. Once you have your base station, follow iClicker's instructions to set it up with iClicker Cloud: How to Use an iClicker Base and Instructor Remote in iClicker Cloud

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Polling with iClicker Cloud

  1. Plug in your base station if you have students who are using remotes.
  2. Open iClicker Cloud software.
    • You can also sign into your iClicker Cloud account, choose your course, and click Start Class ➜ Start Poll. 
  3. Click your Course Name ➜ Start Class.

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  4. The iClicker Cloud bar will appear at the top of your screen. Move it by clicking the cloud icon and drag-and-drop.

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  5. Click the check mark to go to polling mode. 

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  6. Choose the type of response and then click play.

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  7. The timer will start. 
    • Ask your question or show it on screen. 
    • Click the graph icon to see results in real time.

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  8. When you're done polling, click the stop icon. 
  9. Click the correct answer on the bar chart. It will be saved for grading. 

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  10. Click the play icon to ask more questions. 
  11. When you're done, click the left arrow [ < ] to exit polling mode. 

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  12. Click the [ X ] to end the class session. 

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  13. Decide to run an Exit Poll or click End Class.

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Syncing Grades with Canvas

Please refer to Instructor Guide: iClicker Cloud Roster & Grade Sync with Canvas (scroll down to the section titled Sync your grades from iClicker Cloud to Canvas, or search for Sync your grades from iClicker Cloud to Canvas on the page).

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Troubleshooting

Grades Won't Sync

You can tell what type of syncing problem from looking at the Gradebook page in iClicker Cloud online. Log into iClicker Cloud online, go to the course, and go to Gradebook. 

A Grade Sync column appears in your iClicker Cloud gradebook when you have the integration active. This column displays icons to indicate the grade sync status for each student. The different icons and their meanings are summarized below.

The image shows a column of 4 icons that can be displayed in the Grade Sync column in the iClicker gradebook and what they mean.

Synced Wrong Class Section

  1. From the iClicker Cloud instructor website, navigate to your course.
  2. Open the course Settings and go to the Integrations tab.
  3. Click Disconnect to remove the course.
  4. Follow the instructions to Set up your iClicker course again and click on the correct course.

Ran Poll Through Wrong Class

Contact iClicker Support. They can move the grade file to the correct class.

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Getting Help

MacMillan Learning supports iClicker usage and syncing: 

Canvas supports Canvas Grades: 

  • Click Help on any Canvas screen for a list of 24-7 support options. 

For other questions: 

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