Introduction

Canvas is Virginia Tech's learning management system (LMS). Students use Canvas to access learning materials, like assignments, quizzes, feedback, and grades.

• Official courses are automatically created in students' Canvas accounts.
• Canvas provides 24-7 support by phone (833-639-7621) and chat (click Help on any Canvas screen).

The Canvas Instructor Guide and the Canvas Student Guide have full instructions on using Canvas. These instructions are specific to Virginia Tech. To see other Canvas topics, please see:

• Using Canvas at Virginia Tech (for Instructors)
• Using Canvas at Virginia Tech (for Students)

The Canvas Student App allows students to view class material and deadlines on their phones. Do not use the app to submit assignments or quizzes because it is not as robust as a computer.

Contents

• Topics
  • Setting Up the App
  • Changing Users
  • Changing Settings
  • Changing Profile Information
  • Using the Dashboard
  • Using the Calendar
  • Using the To-Do list
  • Viewing Notifications
  • Using Inbox Messaging
  • Managing Files
  • Using Bookmarks (Android Only)
  • Getting Help
• Resources
• Getting Help

Instructions

Topics

Setting Up the App How do I download the Student app? Android | iOS How do I log in to the Student app? Android | iOS Changing Users How do I switch to another user account? Android | iOS Changing Settings  How do I view my User Settings? Android | iOS Changing Profile Information How do I edit my user name? Android How do I choose a profile picture? Android | iOS How do I create a Panda avatar? Android How do I set Notification Preferences? Android | iOS Using the Dashboard How do I manage Courses and Groups? Android | iOS Using the Calendar How do I view the Calendar? Android | iOS How do I add a Calendar To-Do List item? Android |iOS How do I subscribe to the Canvas calendar? Android | iOS How do I unsubscribe from the Canvas calendar? iOS

Using the To-Do List How do I view the To-Do List? Android | iOS Viewing Notifications How do I view Notifications? Android | iOS Using Inbox Messaging How do I view the Inbox? Android | iOS How do I send a message? Android | iOS How do I add an attachment to a message? Android How do I view recipients in an existing group message? Android How do I reply to a message in the Inbox? Android | iOS Managing Files How do I view my User Files? Android | iOS How do I manage my User Files? Android | iOS Using Bookmarks (Android Only) How do I view Bookmarks? Android How do I bookmark content? Android Getting Help How do I get help with the Student app on my Android device? How do I get help with the Student app on my iOS device?

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Resources

• Canvas Student App Tutorial
• Canvas Student Android Guide
• Canvas Student iOS Guide

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Getting Help

For instructions on resolving common issues with Canvas, see:

• Troubleshooting Canvas (For Students)
• Recommended Browser Privacy and Security Settings for Canvas

Instructure, the creators of Canvas, provide 24-7 Canvas support, including live chat and a support hotline.

To get Canvas help, click Help on any Canvas screen and choose from help options:

• Search the Canvas Guides: Search Canvas documentation. 
• Chat with Canvas Support: Open a chat window in Canvas (or call the phone number). 
• Contact Virginia Tech 4Help: Submit an incident on 4Help or call 540-231-4357.
• Browse Virginia Tech Resources: See other Canvas Knowledge Base articles.
• Report a Problem: Submit a Canvas support case by filling out a short form.
• Ask the Community: Go to Canvas user community resources. 
• Submit a Feature Idea: Search a list of current feature idea conversations. Add to an existing conversation or start your own!

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