Sharing a Document Library with External Users


Introduction

This article demonstrates how to share documents in M365 with individuals without a vt.edu address through the use of a document library. For instructions on how to share the file directly, please see File Sharing with OneDrive.

Instructions

SharePoint Document Library

This method creates a SharePoint Online folder in a document library and give access to external users without vt.edu addresses. You may need to submit a ticket to have this feature enabled by an administrator.

  1. Log in to Microsoft 365 and select the SharePoint icon.
  2. Navigate to your specified SharePoint site.
  3. From your SharePoint Online site, click Documents in the Quick Launch menu.

  4. The Documents folder is displayed. If the folder you wish to share doesn't exist, Click + New.
  5. Click Folder.

  6. Enter a name for your folder and click Create. For example purposes, the name of the folder will be "External Users", but your folder name can be of your choosing.
  7. Select the folder you wish to share in the list of folders found in the Documents view. There will be a check beside the folder you choose.

  8. To share the folder with external users, click Share.

  9. In the Share dialog, click on the Gear icon to access settings.
  10. Change the permissions dropdown to People you choose.

  11. Choose the appropriate permission level, "Can edit", "Can view", "Can't download".
  12. Set an expiration date.
  13. Click Apply.
  14. In the To: Name, group or email text box, enter the email address of the external user.

  15. Click Message... and enter a message to the external user, then click Send.

  16. The link is sent to the external user.
  17. The external user logs in to their email client and sees the following email. They click Open.
  18. The external user follows the steps to sign in and is redirected to the SharePoint Online Site.

The external user now has access to the shared External Users folder inside the Documents folder. The SharePoint Online page contains only the items that have been shared to them.

Additional Information

If you encounter some issues while trying to share a file or folder with an external user, please visit Troubleshooting Sharing with External Users in SharePoint (vt.edu)