Recovering Deleted Email Items


Table of Contents

Introduction

This article explains how to recover Exchange Online items (email, calendar entries, contacts) that have been deleted from Outlook and what can be done if an email was accidentally deleted - especially from the Trash folder. There is no similar function for Gmail.

Instructions

Exchange Online

For Exchange Online accounts, items are ONLY recoverable by this method if they were deleted in the past 30 days. Again, these methods are the only available method of recovery for Exchange Online accounts.

Further, snapshots are not taken of email mailboxes. The current state of the mailbox is the only preserved state.

New Outlook Desktop

Recover and restore deleted items in Outlook - Microsoft Support

Classic Outlook Desktop

Recover and restore deleted items in Outlook - Microsoft Support

Outlook Web App

Recover and restore deleted items in Outlook - Microsoft Support

Gmail

Delete or recover Gmail messages - Computer - Gmail Help

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