Changing from Avaya to Poly Phone


Introduction

This article describes the cable connections on the back of the Avaya and Ploy physical desk phones and how to move the cables from one handset to the other.

Contents

Avaya

On the back of your current Avaya phone, the top connection is from your wall portal. The bottom connection goes to the back of your computer to provide network. There are icons on each connection to identify which is from the portal and which goes to your computer:

Image of the above instructions     Image of the above instructions

Poly

On the back of your new Poly phone, the connection on the left is from your wall portal. The connection on the right goes to the back of your computer to provide network. There are icons on each connection to identify which is from the portal and which goes to your computer:

A back of a white device with wires Description automatically generated   Image of the above instructions

Instructions

  1. Unplug the jumper from the top connection (network) of your Avaya phone and plug it into the left connection (network) of your new Poly phone.
  2. If there is a jumper connected to the bottom connection (computer) of your Avaya phone, unplug the jumper from the bottom connection (computer) of your Avaya phone and plug it into the right connection (computer) of your new Poly phone.
  3. Wait for the Poly phone to register. It will reboot multiple times and you do not need to do anything to the phone during this 5-10 minutes.
  4. When the Poly phone has registered, your phone is ready to use.