Introduction
- Students use iClicker remotes or their mobile devices (laptops or phones) to answer quiz and survey questions during class.
- Instructors can save responses to their computers or on the cloud.
- Instructors can import or sync grades with Canvas.
Your instructor decides which iClicker device you'll use:
- Mobile device and the iClicker Student mobile app*
- Mobile device and the iClicker Student web app*
- iClicker remote*
- All of the above
*Subscriptions for iClicker Student and iClicker remotes are available at the Virginia Tech bookstore.
If your instructor allows students to use any device, we recommend using a mobile device and the iClicker Student app.
For instructor instructions, see Student Response System - Using iClickers (for Instructors).
Contents
Instructions
Setting up iClicker Cloud
Follow all steps for the mobile app, web app, and remotes!
Create an iClicker Student Account
- Go to the iClicker Student website and click Sign Up!

- Type Virginia Tech and click Virginia Tech from the drop-down.

- Click Next.
- Enter your information, create a password, and agree to the Terms of Use. Click Create Account.

Add Your Canvas Courses
- Go to the iClicker Student website and log into your account.
- You can also add courses from the iClicker Student mobile app.
- On the Courses page, click the + icon.
- Click Virginia Tech.
- Type in the course name and choose from the search results.
- On the Confirm Course page, make sure you chose the correct course and click Add this Course.
iClicker Resource: How to Add an Instructor's Course in the iClicker Student App.
Compare iClicker Cloud Account Email with Canvas Email
Student iClicker accounts are now automatically linked to your Canvas identity by matching email addresses, so please make sure to use the same email address as the one on your Canvas profile. You do not need to take any additional action, such as clicking a link inside Canvas, to associate your account anymore.
If your email addresses match but the link isn't established, go to the 4Help Portal, sign in, and click Get Help to submit an incident.
Top of page
Using the iClicker Student Mobile or Web App
If you are using your mobile device for iClicker or if you have an access code through your purchase of a new iClicker remote, please follow the below instructions.
If you are using a physical iClicker Remote and do not plan to use the iClicker Student App, please proceed to the Using iClicker Remotes section instead.
Get the iClicker Student App
Please take a look at the iClicker Student App System Requirements before using/downloading. You can also use the iClicker Student Web app located at https://student.iclicker.com/ if you cannot or do not want to download the mobile app.
- Go to your mobile device's app store and search for iClicker Student. The app is published by Macmillan Learning.
- Download the iClicker Student app for students.
- From the app, log into your iClicker Student account.
Purchase a Subscription
Buy an iClicker remote with an access code included
You can purchase an iClicker remote that come with a 5 year subscription. Get remotes:
To activate the access code, go to: Redeem the access code.
Buy an iClicker Student App subscription directly from iClicker
Look to see if you have an access code before buying an iClicker Student App subscription.
- If you have an iClicker remote, check to see if it came with an access code.
- Check your textbooks as some come with access codes.
If you have an access code already, go to: Redeem the access code.
If you don't have an access code, you can purchase an iClicker Student App subscription.
- Go to the iClicker Student website and sign into your account.
- Click the more options menu.

- Click Subscriptions.

- Click Polling.
- Click Purchase Subscription.

- Choose a subscription length.
- Enter your payment information.
- Click Review & Confirm.
- Confirm your information.
- Your subscription will be applied to your iClicker Student account.
iClicker Resource: How to Purchase a Subscription in the iClicker Student App.
Redeem Access Code
- Go to the iClicker Student website and sign into your account.
- Click the more options menu.

- Click Subscriptions.

- Click Polling.
- Click Enter Access Code.

- Type in your access code.
- Click Submit.

- Your subscription will be applied to your iClicker account.
See also: How to Redeem an iClicker Student App Access Code.
Top of page
Using iClicker Remotes
If your instructor allows you to use a physical iClicker remote, you must register the remote with your iClicker Cloud account. Complete all of the steps below to ensure your iClicker grades appear correctly in Canvas.
Purchase or Obtain an iClicker Remote
You can purchase an iClicker remote from the Virginia Tech Bookstore or use a second-hand remote.
Keep the following in mind:
- Do not share an iClicker remote. Each remote must be registered to a single student.
- Register your remote with your iClicker Cloud account before using it in class.
Register Your iClicker Remote in iClicker Cloud
- Go to the iClicker Student website and log into your account.
- Navigate to the remote registration page.
- If this is your first time logging in: When prompted to register a remote, click Register a Remote.
- If you have logged in before: From the Courses page, click the menu icon in the upper-right corner and select Profile. Then click Register Remotes.
- Find the Remote ID on the sticker on the back of your iClicker remote.
- Enter the Remote ID and click Save.
iClicker Resource: How to Register a Remote in the iClicker Student App.
If you use only a physical iClicker remote in class, you do not need to purchase an iClicker Student subscription after registering your remote. Your instructor will have an iClicker base station set up in the classroom. Your remote sends your responses to the base station, which transmits them to iClicker Cloud. This is why registering your remote with your account on the iClicker Student website is essential.
If you want to submit responses using the iClicker Student App instead of, or in addition to, your physical remote, you will need an active subscription.
- New remotes may include an access code for an iClicker Student subscription. If yours does, redeem the code on the iClicker Student website rather than purchasing another subscription.
- Second-hand remotes may not include a valid subscription access code. In that case, you will need to purchase a subscription if you want to use the iClicker Student App.
Top of Page
Taking a Poll Using iClicker Cloud
- In the iClicker Student app, make sure you're signed into your iClicker Cloud account.
- Click the course where you're taking the poll.

- Once your instructor enables a quiz, Click the Join button to take part in it.

- Tap your responses to the questions.

- When the instructor ends the poll, they might show the correct answer and response statistics.

Top of page
Troubleshooting
Why would I buy a subscription when I have a remote?
The iClicker Student app and iClicker remote are separate response devices. Even if you have a remote, if you want to answer polls on your mobile device, you will have to pay for a subscription for the iClicker Student app.
Why aren't my responses syncing with Canvas Grades?
Make sure you've followed ALL the steps under:
If you are using your mobile device, please also complete the instructions under:
If you are using a physical iClicker remote, please also complete the instructions under:
Why am I getting a check in error when I'm in the classroom?
If your instructor has geolocation turned on for an iClicker session, you may be blocked from joining due to a geolocation issue even if you are in the right location. To troubleshoot, please see: iClicker Student App Attendance Geolocation Tips.
Top of page
Getting Help
MacMillan Learning supports iClicker usage and syncing:
For other questions:
Top of page