This article describes how to report a suspicious email in
The most efficient way to report spam and phishes is to use the built-in client self-reporting option. Collaborative Computing Solutions does not white/blacklist individual addresses nor Internet Providers (IPs).
The Report Message feature works with Outlook 2016 to allow users to report suspicious messages to Microsoft as well as manage how their Microsoft 365 (M365) email account treats these messages. Messages that their M365 email account marks as junk are automatically moved to the Junk Email folder. However, spammers and phishing attempts are continually evolving. If a user receives a junk email in their inbox, they can use the Report Message feature to send the message to M365 to help improve filters. If a user finds an email in their Junk Email folder that is not spam, they can use the same tool to mark it as a legitimate email, move the message to their Inbox, and report the false positive.
To use the Report Message feature:
This will send a copy of the email to Microsoft 365 (M365). With it, M365 will be able to improve their machine learning, as well as automatically send a copy to the Virginia Tech Mail Team for their own evaluation.
To report a message in Outlook Web App
If an individual is using Gmail, the reporting functionality is built into the interface.
For more detailed information about what phishing is and how to avoid and report these emails, refer to Google’s Help Page.
If an email was incorrectly marked as spam, the following steps will allow a user to remove it from Spam.
For phishes that are pretending to be a Virginia Tech-affiliated service that is inciting fear or other urgent action (i.e., click this link or you'll lose library access), users should perform actions in this order: