TimeClock Plus supports two options for employees to record their time worked each day:
Departments choosing to add new remote terminals or upgrade from existing legacy series remote terminals must follow the steps below to install and activate the new touch-screen terminal(s).
Note: Departments currently using the older legacy series remote terminals should be aware that they are now "end-of-life" and no longer supported by the vendor; they will still work with TimeClock Plus but there are no longer options for repair or replacement in case of failure.
If you have not already acquired a new touch-screen remote terminal contact the Payroll Office at firstname.lastname@example.org for ordering assistance.
For a new installation the selected location will need:
Contact NI&S if installation of a new Ethernet port is needed. Your department network liaison should be able to request an IPv4 address assignment (note that private internal network addresses such as 10.x.x.x, 192.168.x.x, etc. are not supported); while DHCP is supported the use of a static IP address is preferred for easier troubleshooting of connectivity issues.
If you are upgrading/replacing an existing legacy series terminal the same network connection and IP address can be used (you cannot have both devices connected at the same time).
In the Device Settings menu configure the following parameters (replace any existing values if different):
Select "Set network configuration manually" then enter your network information for:
When finished touch the OK button to save your changes; if the terminal does not restart automatically touch the Restart button
Note: Terminal registration requires that the person performing this action must be a registered User in TimeClock Plus with the appropriate remote terminal management permissions and system access password – this must be provided by the Payroll Office (email@example.com) before attempting the following procedure.
After the remote terminal is successfully configured it must be registered with the TimeClock Plus system:
If you receive a firmware upgrade file for the remote terminal(s) perform the following steps to install it:
After restart the terminal should reconnect to the system and be available for use. If there are any problems after the firmware update contact the Payroll Office for assistance (firstname.lastname@example.org).