When reviewing your Google Workspace storage via https://drive.google.com/settings/storage, CAT (for organizational unit admins), or MyCAT (individual account holders) you might notice an "Other" category. This likely represents third-party mobile app data backups (ex. Whatsapp). In Google's interface, this is only shown if there is storage used, while CAT and MyCAT reports it regardless of the amount. This storage goes go against your quota within Google Workspace.

If you have access to drive, you can delete this data. To delete Other data go directly to https://drive.google.com/drive/u/0/backups. If that doesn't work

1. Go to drive.google.com
2. Click on Storage within the left navigation menu
3. Click the "Backups" link at the top right.
   
   

"Other" data may also be stored in other areas of your account. We cannot provide directions for all phones out there, but here is some guidance that might help

How to change your Android phone device backup account:

Switch between backup accounts

1. On your Android device, open your device's Settings.
2. Tap Google and then All services. (depending on your phone model and OS, this may be at the top under your name + Google services and preferences, then choose All services tab)
3. Under “Backup and restore,” tap Backup and then Account storage.
4. Tap the account that you want to use for backups (do not choose your vt.edu account)