Ethernet Ports in Residence Halls


In my Virginia Tech residence hall room, my wired Ethernet connection does not work and does not have Internet connection.


Each residence hall room is equipped with a single, 1 Gbps Ethernet (wired) connection. Only one Ethernet port in each room is active.

If the Ethernet Internet connection is not working:

  1. Try connecting to the other Ethernet port in the room.
  2. Try using a different Ethernet cable, to verify that the first cable is not the problem.
  3. If there is still no connectivity, submit an incident to 4Help at
    Please include your residence hall name, room number, and the port number.