Fixing an Alias used to Obtain a Slack License


When obtaining a Slack license or logging in to the Division of IT's Virginia Tech Slack Workspace, it is important to ensure you are using your Virginia Tech Username (PID). Using a preferred name (alias) will not work, and when attempting to log in you will receive an error message stating: "You are not authorized to access the requested application." 


If an incorrect username is used to obtain a license, submit a request to ITPALS via 4Help to get the issue resolved. Be sure to include your PID as well as the alias used to obtain the license in the 4Help ticket.