NOTE: Beginning June 1, 2022, only departmental users who have purchased a Qualtrics license will be able to create, edit, and distribute surveys
Go to https://www.qualtrics.com/support/, and scroll down until you see this.
Click blue button to contact support.
This takes you to a log in prompt that looks like this:
You will need to click “Sign in with SSO” and may be redirected to use Duo 2 Factor Authentication to verify your identity.
You will then be sent to this screen:
Enter virginiatech with no space and no capital letters, then click Continue.
This will send you to a small pre-contact survey with answers to the most common support requests for Qualtrics. Click the tile that most closely matches your issue and follow the instructions it generates. If nothing matches, click “I have a different support request.” and answer the questions that follow.