ServiceNow Visual Task Boards


Introduction

Visual Task Boards provide Kanban style visualization of user’s ServiceNow work. It allows users to track tasks and their status with just a glance. There are three types of visual task boards: freeform, flexible, and guided. The ability to pull in ServiceNow records makes it a valuable tool for individuals or teams to track and manage their ServiceNow work.

 

Instructions

Contents

 


Main Features and Benefits of Visual Task Boards

 

Visual Task Boards are  Kanban type task boards. You can monitor and update your progress easily through the drag-and-drop interface. Visualizing processes for your work, staying updated on progress of work, and having it all in one place can help teams to find opportunities to improve on work efficiency. Using swimlanes (columns within a board) expands organization and the ability to bring to attention items that might slow down the process. Ability to add and remove members to your board ensures that necessary individuals will have access. In addition, communication can be improved by using the Connect Chat feature built into ServiceNow within the board.

Top of page


Creating Visual Task Boards

Creating a Freeform Board

Freeform boards provide a way to create your own tasks or to add ServiceNow tasks from a list, and place them in customizable lanes. Lanes and cards (individual items within lanes) can be renamed, moved, deleted, and created to manage tasks that may not be tracked by other ServiceNow applications such as incidents, problems, changes, etc. Freeform boards are ideal for creating personal to do lists and personal tasks.

 

NOTE: In a freeform board and flexible board, moving a card to a different lane, updating the card, or assigning to someone will not update the ServiceNow record. You need to go to the record to update it. When you view the record on your Dashboard, you will not see the updates unless you open the record and update it.

To create a freeform board in ServiceNow:

    1. Navigate to Self-Service > Visual Task Boards or search for Visual Task Board using the search filter for the navigation menu. It opens My Task Boards and will show All Boards, Boards you own, and Boards you belong to.

      ServiceNow menu with Self-service highlighted and Visual Task Boards highlighted.


      Another way to find Visual Task Boards in the menu, is to use the menu search. Type Visual and Visual Task Boards will show up in the menu.

    2. To create a new freeform task board, select New.

      All Boards, Boards you own, Boards you belong to.

    3. Two choices appear: Freeform Board and Data Driven Board. Select Freeform Board.

      Freeform Board. Add a task record to a board and structure it any way you want. use the configurable lanes to categorize and organize your tasks.  Data Driven Board. Interact with visual data on a structured board. Create filter to display specific records from a particular table.

    4. Double-click the name of the board to give it a descriptive name.

      New board title. Double click the title to name the board.

    5. Three lanes are created: To Do, Doing, and Done. You may change the title of a lanes to anything to fit your workflow by double-clicking the lane title. To add an additional lane, click Add Lane. You can also move a lane by dragging and dropping it to where you want it in the process.

      Board with 3 lanes, labeled, to do, doing, and done.

    6. To create a task, select Add Card.

      Add card button found at the bottom right of any lane. This example show "To do" lane.

    7. Alternatively, to add a task from lists, go to a list, right-click anywhere on the row of the task you want to add and select Add to Visual Task Board.

      When right click is on a record within a list, one option in the menu is Add to Visual Task Board which is highlighted for this example.

    8. A popup window with Visual Task Boards lets you choose which task board you want to add the task. Select the task board you want to add and the task will be added in the “To do” lane.  To add multiple tasks, go to a list, select the checkbox beside each record you want to add and right-click (for Windows or two fingers on most trackpads or control-click for Mac OS) and select Add to Visual Task Board.

      Visual task board with the chosen incident added to the "To do" lane.

      To add multiple tasks, go to a list, select the checkbox beside each record you want to add and right-click (for Windows or two fingers on most trackpads or control-click for Mac OS) and select Add to Visual Task Board.

      Multiple incidents are checked and a popup menu has the option of "add to Visual Task Board" highlighted.

    9. Please note that when you move a task from one lane to another on a freeform board, no changes are made to the ServiceNow record. You will have to update the record manually. To do so, open the record by clicking on the number at the right-bottom corner of the card to update the ServiceNow record.>

      You can update a record by clicking the number of the record on the right hand bottom of the card.

    10. To archive a card, click the X at the top right of the card. You will see a confirmation screen asking if you are sure you want to archive it. Click Archive.

      Confirm Archive. are you sure you want to archive this card? Cancel button and Archive button. Click the archive button.

    11. To view archived tasks go to the Info tab in the board at the top right of the Visual Task Board, then select View Archived Tasks.

Top of page


Creating a Flexible Board

Flexible boards allow you to load tasks from a ServiceNow table, e.g. Incident, and place them in customizable lanes that you create. You can add additional tasks and organize tasks by moving them between lanes as needed just like in the freeform board. Flexible boards are the best option when you don’t want to impact the existing work or workflow on the platform such as when you want to create personal to-do lists, planning exercises, etc.

NOTE: In a freeform board and flexible board, moving a card to a different lane, updating the card, or assigning to someone will not update the ServiceNow record. You need to go to the record to update it. When you view the record on your Dashboard, you will not see the updates unless you open the record and update it.

To create a flexible board in ServiceNow:

  1. Navigate to Self-Service > Visual Task Boards or search for Visual Task Board using the search filter for the navigation menu. It opens Visual Task Boards and will show All Boards, Boards you own, and Boards you belong to.

    Go to Self service then click Visual Task Boards in the menu.

    Use the menu filter to type Visual and Self-Service Visual Task Boards will be displayed. You can select Visual Task Boards to go to them.

  2. To create a new flexible task board, select New.

    The New button to the right of My Task Boards is used to create a new board.

  3. There are two choices, Freeform Board  and Data Driven Board. Select Data Driven Board.

    Title: Create New Board. 1st choice: Freeform board. Add a tsk record to a board and structure it any way you want. Use the configurable lanes to categorize and organize your tasks. @nd choice: Data Driven Board. Interact with visual data on a structured board. Create a filter to display specific records from a particular table.

  4. Select the table to get records from and populate the cards. Commonly used are Incident, Catalog Task, Change Request, Change Task, Demand, Idea, Problem, Problem Task, Project, Project Task, and Requested Item.

    Choose the task table you will pull records from. There is a drop down list to choose from

  5. Select None for the vertical lanes.

    Vertical lane field with none selected from the drop down menu.

  6. Create a filter to control which tasks load into the board by adding conditions, such as Assignment Group or a combination of conditions. Click Create.

    Data Driven Board. This filter will result in 143,301 cards. Add conditions to the filter to reduce the number of cards. all of these conditions must be met. Assignment group is 4Help. To the right of this is a remove icon, an OR, and an AND operators for adding additional conditions. There is also a New Criteria button to add new conditions.

  7. Tasks will be loaded according to the table you chose and the filters you set. Notice in the example above that 143,301 records would be pulled in.  Add additional filters to limit the amount of records you will be pulling into your board. The above example shows it is limited to all records with the Assignment group 4Help. Additional filters could be Active is True, AND State is not On Hold AND State is not Resolved.
  8. You can customize the lanes to match your work, such as states of incidents.
  9. Cards can be moved between lanes to track work. Lanes may be states such as Work in Progress or Complete or process steps you created.

NOTE: Work within the flexible board does not change records even when it is assigned to someone on a board. Records must be opened, updated, and saved. You can open task records by clicking on the number at the bottom of the card.

 

Options for a flexible board:

 

  • You can use this type of board for your own tasks or with a group. Add members or assign tasks by using the User icon in the board’s Configuration Panel.
  • To pull in tasks (e.g., incidents, catalog tasks, demands, etc.), select Task for the table. Then set condition filters for Assignment Group is YourGroup, AND Task type is incident, AND Task type is catalog task, AND Task type is demand. 

 

Top of page


Creating a Guided board

Guided boards are similar to Flexible boards except that their lanes cannot be edited in most cases because they correspond to field values and another important difference is that moving a task between lanes will change the value in the record.

 

To create a Guided board in ServiceNow:

 

  1. Navigate to Self-Service > Visual Task Boards or search for Visual Task Board using the search filter for the navigation menu. It opens Visual Task Boards and will show All Boards, Boards you own, and Boards you belong to.

    ServiceNow menu with Self-service and Visual Task Boards highlighted.

    This is another way to find Visual Task Boards in the menu. Type Visual in search to search the menu and Visual Task Boards will be displayed.

  2. To create a new Guided board, click New.

    My Task Boards with New button used to create a new board. Menu options are All boards, Boards you own, Boards you belong to.

  3. There are two choices: Freeform Board and Data Driven Board. Select Data Driven Board.

    Title: Create New Board. 1st choice: Freeform board. Add a tsk record to a board and structure it any way you want. Use the configurable lanes to categorize and organize your tasks. @nd choice: Data Driven Board. Interact with visual data on a structured board. Create a filter to display specific records from a particular table.

  4. Select the table to get records from and populate the cards. Commonly used are Incident, Catalog Task, Change Request, Change Task, Demand, Idea, Problem, Problem Task, Project, Project Task, and Requested Item.

    Create Data Driven Board. Task Table is highlighted and has a dropdown menu to choose a table from.

  5. Next, select a field for your vertical lanes. For the board to use this field for the lanes, select a choice field, like State, or a reference field like Assigned to. A reference field stores a reference to a field in another table. The example below shows Task Type selected for the vertical lane field.

    Create Data Driven Board. Vertical Lane Field with Task Type chosen from the drop down menu.

  6. Additional conditions can be added to narrow the work that is added to the Visual Task Board. For example, adding the conditions “Task type is Incident OR Task type is Request Item OR Task type is Catalog task.” If you choose the Task table as the table when you set up the board and use this method, you can pull only the records you need to appear on the task board. The following example shows only incidents, request items, and catalog tasks for a group. It organizes the work using “assigned to” for swimlanes.

    Guided board with task types as vertical lanes and swim lanes as Assigned to. Vertical lanes are Incident with one card under Agent 2, Requested Item with one card unassigned, one card under Agent 1, and one card under agent 2. Catalog Task with one card under no assigned to, and one card under agent 1.

Top of page


Using a Visual Task Board

Configuration Settings

After you create a visual task board, you can use the filter panel or configuration panel to filter tasks or make changes to the board. 

Filter Tasks 

You can filter tasks by their title, number, or due dates. 

Filter for cards on a board.

 

  • To filter by title or number: In the Filter by title or number text box, type in the title or number of a task or tasks. Only task(s) that meet the criteria will show in the visual task board.  

    On-on-one typed in the board filter. 2 Cards show under the Doing lane for On-on-One training Consultation.

  • To filter by due date: You can also filter tasks by their due dates by choosing options from the Due By drop-down. Only tasks that meet the specific due date criteria will show in the visual task board.
Due by drop down menu: Overdue, 24 hours, 1 week, 1 month, no due date.

Info

The Info tab provides some basic information about the current Visual Task Board. It allows you to select color themes, use swimlanes, view archived tasks, and get the URL to share the board, and view the tasks as a list. To learn more about each function, see the details below. 

Board control panel with info, User, Labels, Activity, and Configuration icons. The info icon is highlighted.

  • Swimlanes: For Freeform boards, if you wish to use the swimlanes, you will need to turn it on at the bottom of the The Basics section.

    To enable or disable swimlanes go to Info. Under "The Basic" section click the switch to enable or disable.

  • Add Sort: You can sort the current board by certain criteria.
  • Click Add Sort, you will see the Sorting Order window. Pick a criterion, e.g. “Assigned to”. Then select the sorting order to be either ascending or descending. You can also add more criteria by selecting + (plus) or remove a criterion by selecting - (minus) next to it.

  • Below is an example of sorting a Visual Task Board by “Assigned to” in ascending order. 

Show a board that is sorted, with 4 cards in with title lane Pool of Ideas. Cards are Epic 326, Epic 435, Epic 541. Lane Titled Feature Prep has 3 cards. Epic 102, Epic 325, Epic 631.

 

  • View Archived Tasks: instead of deleting a task, which you will not have access to any more, you can archive a task that you do not need for now and restore it from the archive later when it is needed. To view archived tasks, click View Archived Tasks. You will see a window similar to the one below. You can view the archived tasks by Title or Recent Activity. You can also Filter by title or number. To restore a task, move your mouse cursor to the right bottom corner of the rectangle that represents a task, the time information will change to “Restore.” Select Restore; this task will be restored to the specific vertical and/or swimlanes where it was deleted. 

    View Archived Tasks is found under the info icon, "The Basics" section.

    Archived Tasks with 3 cards listed. Mouse over any card to make the Restore link show at the bottom right. Click to restore to the board it was previously on..

  • To archive a task, move your mouse cursor on to the card. A close window icon will appear at the upper right corner of a task card. 
  • Click the close window icon. 

    Epic 127 card show the red X (close window) at the top right. Click the X (close window) a pop up window will display to confirm you want to archive the card.

  • The following window will appear. Click Archive to archive this task.

    Popup box. Confirm Archive. Are you sure you want to archive this card with 2 buttons: cancel button and Archive button.

  • Share: The Share text box has the URL for the current board. You can copy this URL and share it with others to view the board.

     

    Info window for a board. Highlighted is the Share section with a URL to use to share the board.
  • View List: this option allows you to view the tasks of a Visual Task Board as a list. Find the View List button by clicking Info from the board control panel, and scroll down after Share to find the View List. Click View list to see the list of tasks on the board.
A list of 3 tasks from a board. For each tasks some columns of information is given. In this example it shows Number, short description, priority, state, and updated date.

Users

 

  • Click the Users icon.

    User icon highlighted in the Visual Task Board control panel.

  • Use + Add Members to add people that can access the task board.

    Under Users, Add members provides a way to add members to your Visual Task Board.

  • Under the Users icon you will find people that have assignments listed. They can be elevated to members of the board and be able to see all work on the board and make changes to the board.
  • When you click on an assignee’s name, you have 3 options, Send a Direct Message (which uses Connect Chat), Add to Filter, and Promote to Member. All members are able to change label titles.

  • When you select Add to Filter, only task(s) assigned to this individual would show in the Visual Task Board. 

    Under Users icon, Assignees allows you to add Primary Assignee and Additional Assignees.

Labels
  •  Use Labels as an additional way to organize and visualize your work. Flip the Show Labels switch on by clicking it. 

  • You can create additional labels, or use the ones provided: Defect, High Priority, Feature, Idea, Request, Story, Low Priority. Turn off the labels if you do not want them. Change the names of the labels by clicking on the label title. 
  • Once you have the labels set, you can label cards and then filter to view only the cards with certain labels.

Labels. Show labels has an enable/disable button. This shows the list of labels as previously described.

Activity Stream
  • The Activity Stream shows the recent activity on cards. You can open the Activity Stream to view the most recently completed activity and open the cards from there to view all the details. By clicking Open Entry, view details of the task of the activity shown.

Activity stream shows 3 cards here and the activity for each task.

Configuration
  • For Flexible boards that have swimlanes, disable the swimlanes under Info before making changes to the board. You can enable them after you are finished with the configuration settings.

    Swimlanes can be enabled or disabled on a Freeform board under the info tab.

  • Click the configuration icon to go to the configuration window.

    Configuration icon for Visual Task Board. 3 horizontal lines with 1 dot on each line at various points on the lines.

  • In the configuration panel set options for whether to show the Quick Panel, User Names, Labels, and Label names. You can also set options for whether to show Compact Cards and SLAs.

    Title: Configuration. Sub-title: Quick Panel. Show Quick Panel is enabled. Show User names is enabled. Show labels is enabled. Show label names is enabled. Sub-title: Card Configuration. Show Compact Cards is enabled. Show SLAs is disabled.

  • At the bottom of the Configuration menu, click Advanced Settings.

    Advanced Settings is found at the bottom of the Configuration window.


    • For freeform boards, Advanced Settings lets you choose colors for your board and Change the Lane configuration by dragging and dropping in this menu.

      Title: Advanced settings. Subtitle: themes. Themes allows you to choose a color theme for boards. Subtitle: Lane configuration. This allows you to configure the vertical lanes, and swim lanes if you have them enabled.

    • For Flexible and Guided boards, Advanced Settings let you choose colors for your board and choose items you want to display for your board. For these boards there are many choices for vertical lanes and for swimlanes.

Subtitle vertical lanes lets you change the items displayed for vertical lanes. To reset, click the All at the top. Then click only the lanes that you need.
Title: Advanced settings. Subtitle: Themes. You can choose color themes for your board. Subtitle: Lane configuration. Swimlanes tab is selected. It shows No Assigned to. Agent 1. Agent 2.  

Top of page


Managing Cards on a Visual Task Board

 

Once you have cards on your board, you can change the settings for each card: assign cards, add or remove members to/from your Visual Task Board, set labels for the card, add attachments, and create Checklists.

 

Info

Info gives you the details of the card and lets you assign it to one or more people. 

Assignees

  • You can add a Primary Assignee and as many other assignees for the card as necessary.

 

Info shows Details of the board and lets you set the Primary Assignee, manage labels, and set a due date.

Labels

Setting labels for the cards can help you to filter certain work that needs to be reviewed. You can use the labels provided. Turn on or off the ones you want, and change the names of the labels by clicking on the name and typing a new label title.

 

Attachments

You can add attachments such as images, videos, or files to the card. They are saved in the card and appear as work notes.

  The attachments icon (a paperclip) open a window to control attachments. Click plus add attachment to add an image, file, or video to the card.

Checklist
  • Checklist will help you keep work moving forward. You can also have a visual in the card view to see how many steps there are for that card and how many have been completed. 

 

  • Create a checklist of tasks by clicking Add item

    In the card control panel, the checked box pulls us the checklist box. Add an item by clicking plus Add Item.

  • Add as many tasks as needed. They will be added to the work log of the card.

    This checklist contains 3 items. Third item to do, first item to do, second item to do.

  • If these are repeatable steps, click the vertical dots at the right of Checklist to save it as a template and use it again for other cards.

    Checklist vertical dot clicked. Dropdown menu shows two choices: Remove checklist and Save as template choices.

  • >Give the template a detailed name and choose which group can use it.

    After save checklist as template a window opens to choose the group(s) that can access the template.

  • To use the template, open a card, and click the checkbox in the card control panel. Click the vertical dots and a menu will appear with templates to choose from. Select the one you want to add to this card.

    Popup menu with a list of checklist templates. Landing page checklist, LDP Module sessions. ServiceNow. ServiceNow 101 steps. Steps to create a guided tour. Example template.

  • The list is added to the card’s activity log. 

    Show a card with the checklist added as work logs.

  • The completion progress of the checklist will show on the card when viewed with the other cards on the board.

    Becoming a ServiceNow partner card. A checklist status shows 0 of 3 items complete.

  • To remove a checklist from a card, go to the check list, click the 3 vertical dots, then select Remove Checklist from the dropdown list.

    Shows the drop downlist with Remove Checklist and Save as template.

Top of page


Examples for Using Visual Task Boards

Using Visual Task Boards for Incidents

A Visual Task Board can be used to track work with incidents. This is a good option for a team that wants to be able to see all team work yet also have the option to use filters to view only their own work.

  1. Navigate to Self-Service > Visual Task Boards or search for Visual Task Board using the search filter for the navigation menu. It opens Visual Task Boards and will show All Boards, Boards you own, and Boards you belong to.

    ServiceNow menu with Self-service and Visual Task Boards highlighted.

    This is another way to find Visual Task Boards in the menu. Type Visual in search  and Visual Task Boards will be displayed.

  2. To create a new Data Driven board, click New.

    Title: My Task Boards. Button link: New.

  3. There are two choices: Freeform Board and Data Driven Board. Select Data Driven Board.

    "Title: Create New Board. 1st choice: Freeform board. Add a tsk record to a board and structure it any way you want. Use the configurable lanes to categorize and organize your tasks. @nd choice: Data Driven Board. Interact with visual data on a structured board. Create a filter to display specific records from a particular table.

  4. Select Incident as the table. Either type it in to the search or scroll until you find it.

    Title: Create Data Driven Board. Task type has been chosen and a drop down menu with Select Task type is opened.

  5. Next, select a field from the incident table for your vertical lanes. For the board to use this field for the lanes, select a choice field, like "State," or a reference field like "Assigned to."

    Title: Create Data Driven Board. Vertical Lane field has been selected and a dropdown list has opened with a list of fields that can be used.

  6. Select a field for swimlanes.

    Choose task type for Vertical field dropdown list. Type in task type or scroll to find the one you want.

  7. To sort the cards by state, use the filter to pull the states you want to see.

 

The view for incidents can be set up with the vertical lanes as 

  • Assigned to - This would be a good option for teams that have a few members. 
  • OR Task type - This would be a good option for teams that have several tasks types that their group works on, such as incidents, tasks, request items, problems, changes, demands, etc.

Additionally, you can also add swimlanes to break down the work. Examples are:

  • Assigned to - if you did not use it for the vertical lanes.
  • Task type - if you did not use it for the vertical lanes.
  • Priority
  • States

The following example shows the conditions to be set to pull in incident records for the 4Help group into a Visual Task Board. 

  • Assignment group is 4help AND
  • Active is true AND
  • State is not Resolved OR
  • State is not Closed

     


The following example shows the settings for the Vertical Lane Field as State, the swimlanes Field as Assigned to, and with the Due Date not set.

Visual Task Board Results



Caption: Lane titled with states: New, Active, Awaiting Problem, Awaiting User Info, On Hold, Resolved, and close Closed. Three swim lanes: "No Assigned to", with 5 cards in the active lane; Agent 1, with 1 card in the "Awaiting User Info" lane; Agent 2, with 3 cards under the "Awaiting User Info" lane and 1 card under the "On Hold" lane.

Top of page


Using Visual Task Boards for Request Items

A Visual Task Board can be used to track work with Request Items. 

  • Navigate to Self-Service > Visual Task Boards or search for Visual Task Board using the search filter for the navigation menu. It opens Visual Task Boards and will show All Boards, Boards you own, and Boards you belong to.

    ServiceNow menu with Self-service and Visual Task Boards highlighted.

    This is another way to find Visual Task Boards in the menu. Type Visual in search  and Visual Task Boards will be displayed.

  • To create a new Data Driven board, click New.

    Title: My Task Boards. Button link: New.

  • There are two choices: Freeform Board and Data Driven Board. Select Data Driven Board.

    "Title: Create New Board. 1st choice: Freeform board. Add a tsk record to a board and structure it any way you want. Use the configurable lanes to categorize and organize your tasks. @nd choice: Data Driven Board. Interact with visual data on a structured board. Create a filter to display specific records from a particular table.

  • Select Task as the Task Table.

    Title: Create Data Driven Board. Task Table with dropdown scrolled to task. Task is highlighted and added as the Task Table.

  • Next, select a field from the incident table for your vertical lanes. For the board to use this field for the lanes, select a choice field, like State, or a reference field like Assigned to. A reference field stores a reference to a field on another table. Then select a field for swimlanes.

    Vertical Lane Field dropdown list with Task Type selected.

  • To sort the cards by state, use the set conditions to only pull the states you want to show on the Visual Task Board.

The following example shows Requests and Catalog Tasks:

  • Assignment group is ITEE Training AND
  • Active is true AND
  • State is not Resolved

Results for ITEE Requests and Catalog Tasks by Task Type with swimlanes set to Assigned to.

Board Title: ITEE Training All Tasks by Task Type. Lanes are Incident with 1 card, Requested item with 3 cards, and Catalog Task with 1 card.

 

 

Top of page


Using Visual Task Boards for Software Development

Agile development is a set of principles that are widely adopted in software development. The two major agile development methodologies are scrum and Kanban. Scrum is ideal for managing complex projects that involve changing requirements and multiple milestones and stakeholders. Kanban helps to visualize tasks and workflows. It is ideal for lightweight projects. Kanban is friendly to users at different levels while effective utilization of scrum requires relevant training. If you need additional information to help determine which approach fits you better, please refer to relevant articles in the reference section. 

The Visual Task Boards in ServiceNow is essentially a Kanban board. Individuals and teams in various functions, such as marketing, HR, web development, and software development may find it useful in improving their workflows. In addition to Visual Task Boards, ServiceNow also offers the Agile Development application that is ideal for full-scale software development. It is available to users with scrum user roles at Virginia Tech. 

For individual developers or teams, you may select either the Freeform or Flexible visual task boards since these two options allow you to add tasks from both existing ServiceNow tasks and create your own tasks. The two images below show an example of using Visual Task Boards for software development. You can utilize both the vertical lanes and swimlanes to better organize your tasks and visualize the process. 

Caption: A board with 4 vertical lanes: Pool of Ideas, containing 4 cards; Feature Prep:In progress, containing 2 cards; Feature Prep: Ready, containing 1 card; Feature Selected, containing no cards.  A swim lane titled "Discarded": Pool of Ideas, containing 0 cards; Feature Prep:In progress, containing 2 cards; Feature Prep: Ready, containing 1 card; Feature Selected, containing no cards.

 

Caption: A board with 5 vertical lanes and 2 swim lanes: User Story Prep lane has 1 card under Epic 332 swim lane; User Story Dev lane has 2 card under Epic 332 swim lane. Feature Acceptance has 1 card under Main swim lane;  Deployment has 1 card under Main swim lane; Delivered lane has 1 card under Main swim lane.

Top of page


 

Related Links

 

Top of page