Question:

I just changed departments, but now I cannot access Banner. What should I do?

Answer:

Your Banner access for a department is revoked when you leave that department. To access Banner again:

1. Go to the Online Banner Access Forms page.
   
   
2. Type your credentials.
   
   
   1. In the Username text box, type your VT Username (PID), which is the first part of your @vt.edu email address.
      (If you do not know your VT Username, follow the instructions at Forgot VT Username.)
      
      
   2. In the Password text box, type your VT Username passphrase.
      (If you forgot your passphrase, follow the instructions at Reset VT Username (PID) Passphrase.)
      
      
   3. Click the Login button.
      
      
      
      
   4. Follow the on-screen instructions to either:
      
      
      • Enroll in 2-factor authentication, or
        
        
      • If you have previously enrolled in 2-factor authentication, complete authentication with your second factor.
        (For more information and instructions on 2-factor, see the University 2-Factor Authentication Web site.)
   
   
   
3. Follow the on-screen instructions to submit the form.

To view the status of your request:

1. Go to the Online Banner Access Forms page.
   
   
2. Type your credentials.
   
   
   1. In the Username text box, type your VT Username (PID), which is the first part of your @vt.edu email address.
      (If you do not know your VT Username, follow the instructions at Forgot VT Username.)
      
      
   2. In the Password text box, type your VT Username passphrase.
      (If you forgot your passphrase, follow the instructions at Reset VT Username (PID) Passphrase.)
      
      
   3. Click the Login button.
      
      
      
      
   4. Follow the on-screen instructions to either:
      
      
      • Enroll in 2-factor authentication, or
        
        
      • If you have previously enrolled in 2-factor authentication, complete authentication with your second factor.
        (For more information and instructions on 2-factor, see the University 2-Factor Authentication Web site.)
   
   
   
3. Click the Current Requests Status Report link.