Question:
I just changed departments, but now I cannot access Banner. What should I do?
Answer:
Your Banner access for a department is revoked when you leave that department. To access Banner again:
- Go to the Online Banner Access Forms page.
- Type your credentials.
- In the Username text box, type your VT Username (PID), which is the first part of your @vt.edu email address.
(If you do not know your VT Username, follow the instructions at Forgot VT Username.)
- In the Password text box, type your VT Username passphrase.
(If you forgot your passphrase, follow the instructions at Reset VT Username (PID) Passphrase.)
- Click the Login button.

- Follow the on-screen instructions to either:
- Follow the on-screen instructions to submit the form.
To view the status of your request:
- Go to the Online Banner Access Forms page.
- Type your credentials.
- In the Username text box, type your VT Username (PID), which is the first part of your @vt.edu email address.
(If you do not know your VT Username, follow the instructions at Forgot VT Username.)
- In the Password text box, type your VT Username passphrase.
(If you forgot your passphrase, follow the instructions at Reset VT Username (PID) Passphrase.)
- Click the Login button.

- Follow the on-screen instructions to either:
- Click the Current Requests Status Report link.
KB0010452