Introduction
To assign a MAC address to a Zoom Phone, follow the instructions below.
Instructions
- In the Network Infrastructure & Services (NI&S) Portal, click Services / Service Inventory in the sidebar.

- At the top of the page, search for the person or the phone number (area code + prefix + line number (ex. 540-231-1234)).

- Select the service description of Zoom Phone User.

- Click on Edit.

5. Scroll down and click on the toggle to the right of Physical Phone.