Assigning a MAC Address to the Zoom Phone system in the NI&S Portal


 

1. In the NI&S Portal, click on Services / Service Inventory in the sidebar

 

 

2. At the top of the page, search for the user or the phone number (area code + prefix + line number (ex. 540-231-1234).

 

 

3. Select the service description of Zoom Phone User

 

 

4. Scroll down and click the toggle button to the right of Physical Phone

 

 

5. Click + Add

 

6. Enter the phone MAC address (found on the back of the phone). You can click + Add below the MAC address box  to add additional phones. Be sure that each MAC address has been registered with NI&S before entering. 

 

 

7. Click Save.